Shipping policy

Shipping Policy

Free shipping

All orders ship free within the United States. No minimum purchase is required, and there are no hidden shipping fees at checkout.

Processing time

Orders are processed within 3 business days. Orders are not processed or shipped on weekends or holidays.

Delivery time

Once shipped, orders typically arrive within 4-8 business days. Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.

Order tracking

When your order ships, you'll receive an email with your tracking number. Tracking information may take up to 48 hours to update.

Shipping locations

We currently ship to addresses within the United States.

Incorrect addresses

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible and we'll do our best to update it before the order ships.

Lost or damaged packages

If your package is lost, arrives damaged, or tracking hasn't updated in 4 business days, contact us at info@sitmora.com and we'll make it right.

Questions

For any shipping questions, contact us at info@sitmora.com.